When someone upsets us, this is often because they aren’t behaving
according to our fantasy of how they “should” behave. The frustration,
then, stems not from their behavior but from how their behavior differs
from our fantasy. Let’s not get carried away. Calmness is a superpower.
Over the past
decade, there’s a way of being I’ve gradually been cultivating in
myself—I’ve been taming my tendency to get angry and argue with people
when their behavior doesn’t match my expectations.
As human
beings, we all have an idea in our heads about how things are supposed
to be, and sadly this is what often messes our relationships up the
most. We all get frustrated when things don’t play out the way we expect
them to, and people don’t behave like they’re “supposed” to. We expect
our spouses and children to act a certain way, our friends to be kind
and agreeable, strangers to be less difficult, and so on and so forth.
And when
reality hits us, and everyone seems to be doing the opposite of what we
want them to do, we overreact—anger, frustration, stress, arguments,
tears, etc.
So what can
we do about this?
Breathe…
You can’t
control how other people behave. You can’t control everything that
happens to you. What you can control is how you respond to it all. In
your response is your power.
When you feel
like your lid is about to blow, take a long deep breath. Deep breathing
releases tension, calms down our fight or flight reactions, and allows
us to quiet our anxious nerves so we choose more considerate and
constructive responses, no matter the situation.
So, for
example, do your best to inhale and exhale next time another driver cuts
you off in traffic. In a recent poll we hosted with 1,200 new course
students, overreacting while fighting traffic was the most commonly
cited reason for overreacting on a daily basis. Just imagine if all the
drivers on the road took deep breaths before making nasty hand gestures,
or screaming obscenities at others.
There’s no
doubt that it can drive us crazy when we don’t get what we expect from
people, especially when they are being rude and difficult. But trying to
change the unchangeable, wanting others to be exactly the way we want
them to be, just doesn’t work. The alternative, though, is unthinkable
to most of us: to breathe, to let go, to lead by example, and to accept
people even when they irritate us.
Here’s the
way of being that I’ve been cultivating and advocating:
-
To
breathe deeply, and often.
-
To remind
myself that I can’t control other people.
-
To remind
myself that other people can handle their lives however they choose.
-
To not
take their behavior personally.
-
To see
the good in them.
-
To let go
of the ideals and expectations I have about others that causes
unnecessary frustration, arguments, and bouts of anger.
-
To
remember that when others are being difficult, they are often going
through a difficult time I know nothing about. And to give them
empathy, love, and space.
“Being” this
way takes practice, but it’s worth it. It makes me less frustrated, it
helps me to be more mindful, it improves my relationships, it lowers my
stress, and it allows me to make the world a slightly more peaceful
place to be. I hope you will join me.
Smart Ways to
Remain Calm
If you’re
ready to feel more peace and less inner angst, here are some ways I’ve
learned to remain calm and centered, even when those around me can’t
seem to contain themselves. These principles reinforce the bullet points
above, and when you consistently practice these principles, the world
within you and around you becomes a lot easier to cope with.
Let’s
practice, together…
1. Get
comfortable with pausing.
Don’t imagine the worst when you encounter a little drama. When someone
is acting irrationally, don’t join them by rushing to make a negative
judgment call. Instead, pause. Take a deep breath…
Sometimes
good people behave poorly under stress. Don’t you? When you pause, it
gives you space to collect your thoughts and it also allows the other
person the space to take a deep breath with you. In most cases, that
extra time and space is all we need.
2. Respect
people’s differences.
Learn
to respect the opinions of others. Just because someone does it
differently doesn’t make it wrong. There are many roads to what’s right
in this world. Everyone is entitled to their own opinion.
So choose
your battles wisely. And just agree to disagree sometimes.
It is
absolutely possible to connect with, and even appreciate the company of,
someone you don’t completely agree with. When you make a commitment to
remain neutral on matters that don’t matter that much, or speak
respectfully about your disagreements, both parties can remain calm and
move forward, pleasantly.
3. Be
compassionate.
In the
busyness of today’s world people tend to be worried, fearful, hurting
and distracted about everything. The word compassion means “to suffer
with.” When you can put yourself in the other person’s shoes, you give
them the space to regroup, without putting any extra pressure on them.
Remember, we
never know what’s really going on in someone’s life. When you interact
with others in stressful environments, set an intention to be supportive
by leaving the expectations, judgments and demands at the door.
4. Extend
generosity and grace.
Everyone gets upset and loses their temper sometimes. Remind yourself
that we are all more alike than we are different. When you catch
yourself passing judgment, add “just like me sometimes” to the end of a
sentence. For example:
-
That
person is grouchy, just like me sometimes.
-
He is so
darn impatient, just like me sometimes.
-
She is
being rude, just like me sometimes.
-
etc.
Choose to let
things GO. Let others off the hook. Take the high road today.
5. Don’t take
people’s behavior personally.
I’ve
said it before and I’ll say it again, if you take everything personally,
you will be offended for the rest of your life. And there’s no reason
for it. Even when it seems personal, rarely do people do things because
of you, they do things because of them. You know this is true. You may
not be able control all the things people say and do to you, but you can
decide not to be reduced by them. Make that decision for yourself today.
Let it go!
Seriously, there is a huge amount of freedom that comes to you when you
detach from other people’s beliefs and behaviors. The way people treat
you is their problem, how you react is yours.
Everyone
behaves the way they behave based on how they feel inside. Some people
never learn how to effectively cope with their stressful emotions. When
someone is acting obnoxious, it’s vital that you remain calm, no matter
what. Don’t allow other people to knock you off your center.
Do what it
takes to remain calm and address the situation from the inside out.
That’s where your greatest power lies.
6. Talk less
and learn to appreciate silence.
Don’t
fall into an unnecessary argument just because you feel uncomfortable in
silence. Don’t say things you’ll regret five minutes later just to fill
your eardrums with noise. Anger and frustration begins internally. You
have the capacity to choose your response to momentary discomfort.
Inhale.
Exhale. A moment of silence in a moment of anger, can save you from a
hundred moments of regret. Truth be told, you are often most powerful
and influential in an argument when you are most silent. Others never
expect silence. They expect yelling, drama, defensiveness,
offensiveness, and lots of back and forth. They expect to leap into the
ring and fight. They are ready to defend themselves with sly remarks
cocked and loaded. But your mindful silence? That can really disarm
them.
7. Create a
morning ritual that starts your day off right.
Don’t
rush into your day by checking your phone or email. Don’t put yourself
it a stressful state of mind that’s incapable of dealing positively with
other people’s negativity. Create time and space for a morning ritual
that’s focused and peaceful.
Here’s part
of my morning ritual: I take ten deep breaths before getting out of bed,
I stand up and stretch, and then do ten minutes of meditation.
I challenge
you to try this—it has been life-changing for me—but start small with
just three deep breaths and three minutes of meditation a day. Do this
for 30 days. After 30 days, if this daily ritual becomes easy, add
another two breaths and another two minutes to your ritual. When you
begin a day mindfully, you lay the foundation for your day being calm
and centered, regardless of what’s going on around you. (Note: Marc and
I build small, daily, life-changing rituals with our students in the
“Goals and Growth” module of Getting Back to Happy.)
8. Cope using
healthy choices and alternatives.
When
we face stressful situations, we often calm or soothe ourselves with
unhealthy choices—drinking alcohol, eating sugary snacks, smoking, etc.
It’s easy to respond to anger with anger and unhealthy distractions.
Notice how
you cope with stress. Replace bad coping habits with healthy coping
habits. Take a walk in a green space. Make a cup of tea and sit quietly
with your thoughts. Listen to some pleasant music. Write in your
journal. Talk it out with a close friend. Healthy coping habits make
happy people. (Note: This is covered in more detail in the “Self-Love”
chapter of our book.)
9. Remind
yourself of what’s right, and create more of it in the world.
Keeping “the positive” in mind helps you move beyond the negativity
around you.
At the end of
the day, reflect on your small daily wins and all the little things that
are going well. Count three small events on your fingers that happened
during the day that you’re undoubtedly grateful for. For example:
-
My family
and I made it home safely from work and school today.
-
My spouse
and I shared a laugh.
-
Our meals
filled our stomachs.
-
etc.
And pay it
forward when you get a chance too. Let your positivity empower you to
think kindly of others, speak kindly to others, and do kind things for
others. Kindness always makes a difference. Create the outcomes others
might be grateful for at the end of their day. Be a bigger part of
what’s right in this world.
Your turn…
The most
fundamental aggression to ourselves and others—the most fundamental harm
we can do to human nature as a whole—is to remain ignorant by not having
the awareness and the courage to look at ourselves and others honestly
and gently.
With this in
mind, I’d love to hear your thoughts about this article. What resonated
with you? What didn’t? Is there anything else you would add to the list?